Privacy Policy


What does this policy cover?

Respect for your privacy is important to us, as is transparency about how we collect, use and share information about you between us. This policy is intended to help you understand:

What information do we collect about you?

How do we use the information we collect?

Why do we share the information we collect?

How do we store and secure the information we collect?

How to access and control your information?

Why do we transfer the information we collect internationally?

Other important privacy information


This privacy policy covers the information we collect about you when you interact with Peignage Dumortier (for example, by attending Peignage Dumortier events or filling in information fields on our website), unless a privacy policy different is displayed. This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.


When we refer to “Peignage Dumortier”, “we” in this policy, we mean that Peignage Dumortier is the only entity to hold and control the information that Peignage Dumortier collects when you use its tools and services. Peignage Dumortier offers information, products and services related to the conveyor belt, including our web productions, our workshop productions and our inter-professional exchanges, which help you improve your efficiency, reduce your failure rate and benefit your production. We refer to all of these products, as well as our other services and website as “Services” in this policy.


What information do we collect about you?

We collect information about you when you provide it to us, when you use our Services and when other sources provide it to us, as described below.

Information you provide to us

We collect information about you when you enter it into the Services or provide it directly to us.

Account and Profile Information: We collect information about you when you register or make purchases through the Services. For example, you provide your contact details and, in some cases, billing information when you subscribe to the Services. We keep track of your preferences when you download files made available by our Services.


Content you provide through our social networks and website: The Services also include our social networks and our website owned or operated by us. For example, you provide us with content when you provide feedback or when you participate in interactive features, surveys, contests, promotions, sweepstakes, activities or events … in the same way, analyzes of Statistics from these media provide us with information about your relationship with us.


Information You Provide Through Our Support Channels: The Services also include customer support, where you may choose to submit information regarding a problem you are having with a Service. Whether you designate yourself as the technical contact, open a customer account, speak directly to one of our representatives, or communicate with our teams, you will need to provide contact information, a summary of the problem you are having and any other documentation, screenshots, or information that might help resolve the issue.


Payment Information: We collect certain payment and billing information when you sign up for certain Paid Services. For example, we require that you designate a billing representative, including name and contact details, during registration. You may also provide payment information, such as payment card details, which we collect through secure payment processing services.


Cookies and Other Tracking Technologies: These are simply analytical means that use cookies and other tracking technologies to recognize you across different services and products.


Information we receive from other sources :

We receive information about you from other users of the Service, third-party services and related companies, as well as from our business and distribution partners.


Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services. For example, you may be mentioned by someone else on a post, or when uploading to our website. We also receive your email address from other Service users when they provide it to invite you to use our Services. Likewise, someone close to you can provide your contact details when they designate you as their representative or direct contact.

Peignage Dumortier partners: We work with a global network of partners who provide services around our products. Some of these partners also help us market and promote our products, generate leads for us, and resell our products. We receive information from these partners, such as billing information, company name, products you have purchased or may be interested in, rating information provided, events you have attended and country you are in.


Other Partners: We receive information about you and your activities on and off the Services from third party partners, such as advertising and market research partners who provide us with information about your interest in and commitment to our Services and online advertising.


How do we use the information we collect

How we use the information we collect depends in part on the services you use, how you use them, and the preferences you have communicated to us. Here are the specific purposes for which we use the information we collect about you.


To provide the services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, provide local customer support, and also operate and maintain the Services relating to you. We may use your email domain to infer your affiliation with a particular organization or industry in order to personalize the content and experience you receive from our Services.


For research and development: We are always looking for ways to make our services smarter, faster, more secure, more integrated and more useful for you. We use collective insights into how users use our Services and feedback provided directly to troubleshoot issues and identify trends, usage, business patterns, and areas for integration and improvement of the Services. In some cases, we apply this knowledge through Peignage Dumortier to improve and develop similar functionalities or better integrate the services that you use such as in the global R&D concerning the conveyor belt and the conveyor systems.


Communicate with you about the services: We use your contact details to send communications by e-mail and in the Services, including confirming your purchases, making you quote or price reminders, responding to your comments, questions and requests, provide customer support and send you technical notices, updates, etc. Based on your subscription to our social networks and our Newsletter, we provide personalized communications based on your activity, geographic area and your interactions with us. If you have subscribed to it and wish to unsubscribe, you will find this option in the communication itself or in your account settings.

To market, promote and stimulate engagement with the Services: We use your contact details and information about how you use the Services to send communications that may be of interest to you, including by email. These communications are intended to drive engagement and maximize your benefits from the Services, including information about new lines, survey requests, newsletters and events that may be of interest to you. We also communicate with you on new product offers, promotions and contests.


Customer Support: We use your information to resolve technical problems you encounter, to respond to your support requests, to analyze incident information, and to repair and improve the Services. When you authorize us to do so, we share your information with a Dumortier Peignage expert in order to respond to support requests. Please note that Peignage Dumortier experts are employees of Peignage Dumortier or directly affiliated with Peignage Dumortier.

For safety and security: We use information about you and your use of the Service to verify accounts and activity, to monitor suspicious or fraudulent activity, and to identify violations of Service policies.


To protect our legitimate business interests and legal rights: Where required by law or when we believe it is necessary to protect our legal rights, interests and interests of others, we use information about you in connection with legal claims, compliance, audit functions and information relating to the acquisition, merger or sale of a business.


With your consent: We use information about you when you have given us your consent for a specific purpose not mentioned above. For example, we may post photos / videos / audios, testimonials or featured customer stories to promote the Services, with your permission. Otherwise, your anonymity will be respected and the photos or videos used will be purely technical, made with your written or verbal consent during the shooting and with respect for the anonymity of those who may appear there.


Legal bases for processing (for EEA users): If you are an individual in the European Economic Area (EEA), we collect and process information about you only when we have the legal bases to do so under the applicable European laws. The legal bases depend on the Services you use and how you use them. This means that we collect and use your information only in the following cases:

– We need it to provide the Services to you, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;

– It responds to a legitimate interest (which is not overridden by your data protection interests), for example for research and development, to market and promote the Services and to protect our legal rights and interests;

– You give us your consent to do so for a specific purpose; or

– We must process your data to comply with a legal obligation.

If you have consented to us using information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect the processing that has already taken place. When we use your information because we or a third party have a legitimate interest in doing so, you have the right to object to that use even though, in some cases, this may mean no longer using the Services.


Why do we share the information we collect?

We make conveyor belts, and we want them to work well for you. This means sharing information through the Services and with certain third parties. We share the information we collect about you as described below, including in connection with possible business transfers, but we do not sell information about you to advertisers or other third parties. .


Sharing with other users of the service : 

When you use the Services, we share certain information about you with other users of the Service.


Managed Accounts and Administrators: If you sign up for or access the Services using an email address with a domain owned by your employer or organization, or if you associate that email address with your existing account, that organization wishes to set up an account Peignage Dumortier. Your name, contact details, account content and use may become accessible to our services and to other users of the Peignage Dumortier service, authorized to provide you with additional products and services or to integrate your Peignage Dumortier services or other products and services. For example, your organization may request that we provide additional security controls on your account to protect information about your organization to improve collaboration and functionality among the products you use. If you are the direct contact of a board, team or company or business account within your departments, we may share your contact information with current or past employees of our Services, in order to facilitate requests related to our Services.

Sharing with third parties

We share information with third parties who help us operate, provide, improve, integrate, customize, support and market our Services. It is in no way intended that one of its third parties may keep your data or use it for purposes other than those of Peignage Dumortier.


Service Providers: We work with third party service providers for website and social media development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analytics and more. ‘other services. If a service provider needs to access information about you to perform services on our behalf, they do so on our instruction, including following policies and procedures designed to protect your information.


Links to Third Party Sites: The Services may include links that direct you to other sites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of these third-party sites is governed by their privacy policies, not this one.


Third Party Widgets: Some of our Services contain social media widgets and features, such as the Facebook button. These widgets and features collect your IP address, the page you are visiting on the Services, and may set a cookie to allow this feature to function properly. Social media widgets and features are hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing them.


With Your Consent: We share information about you with third parties when you give us permission to do so. For example, we often post happy customer stories on our website and social media. With your consent, we may or may not display your name next to the customer case.


Compliance with enforcement requests and applicable laws; Enforcement of our rights: In exceptional circumstances, we may share information about you with a third party if we believe the sharing is reasonably necessary to: (a) comply with any law, regulation, legal process or government request, including to meet national security requirements; (b) protect the safety or integrity of our products and services, (c) protect Peignage Dumortier, our customers or the public against harm or illegal activity, or (d) respond to an emergency in which we believe faithfully that we must disclose information to help prevent death or serious personal injury to any person. For more information on how we respond to government requests, see our Commitments and CSR.


Business transfers

We may share or transfer information that we collect under this Privacy Policy in connection with any merger, sale of assets, financing or acquisition of all or part of the Peignage Dumortier business to another company. You will be notified by email and / or a visible notice on the Services if a transaction takes place, along with any choices you may have regarding your information.


How do we store and secure the information we collect?


Information storage and security

We use service providers with technical measures to secure your data. While we put in place safeguards designed to protect your information, no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that data is transmitted over the Internet or stored on our systems or under our control are safe from intrusion by others. We will respond to inquiries in this regard within a reasonable time.


How long we keep the information

How long we keep the information we collect about you depends on the type of information, as described in more detail below. After this time, we will delete or anonymize your information or, if this is not possible (for example, because the information has been stored in a backup archive), we will keep your information safe and isolate it from any use. later until their deletion is possible.


How to access and control your information?

You have certain choices available to you with respect to your information. Here is a summary of these choices, how to exercise them and the limits. We will respond to inquiries in this regard within a reasonable time.


Your choices:

You have the right to request a copy of your information, to object to the use of your information (including for marketing purposes), to request the deletion or restriction of your information or to request your information in a format structured electronics. Below, we describe the tools and processes for making these requests. You may exercise certain choices by contacting the Services by contacting us directly as described in the Contact Us section below to request assistance.

Your request and your choices may be limited in certain circumstances: for example, if your request reveals information about another person, or if you request to delete information that we are permitted by law or have legitimate interests to retain. Where you have asked us to share data with third parties, you will need to contact these third party service providers directly to remove or restrict your information. If you have unresolved issues, you may have the right to complain to a data protection authority in the country where you live, work or if you believe your rights have been violated.


– Access and update or delete your information: Our Services and related documentation give you the ability to access and update certain information about you from the Service. For example, by contacting our employees directly on this subject and who will update you. We may delete certain information about you. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.


-Request that we stop using your information: In some cases, you can ask us to stop accessing, storing, using and processing your information when you believe that we do not have the appropriate rights to do so. For example, if you believe that a Services was created for you without your permission or if you are no longer an active user, you can request that we delete your account as described in this policy. Where you have given us your consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect the processing that has already taken place at that time. You can also opt out of our use of your information for marketing purposes by contacting us, as set out below. When you make such requests, we may need time to investigate and facilitate your request. If there is a delay or dispute about the right to continue to use your information, we will limit any further use of your information until the request is honored or the dispute is resolved, provided your administrator has failed to do so. not oppose (if any).


-Turn off communications: You may opt out of receiving promotional communications from us by using the unsubscribe link in each email or by contacting us to remove your contact details. promotional email list or registration database. Even after you opt out of receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services. Please note that you will continue to receive generic announcements.


-Send “Do Not Track” Signals: Some browsers have built-in “Do Not Track” (DNT) features that can send a signal to websites you visit indicating that you do not want to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our services are not currently responding to DNT signals from the browser. You can use the range of other tools we provide to control the collection and use of data, including the ability to opt out of receiving marketing from us, as described above.

Data portability: Data portability is the ability to get some of your information in a format that you can pass from one service provider to another (for example, when you port your mobile phone number to another operator) .


Why do we transfer the information we collect internationally?

International transfers of information we collect

We collect information globally and store this information primarily in France. We transfer, process and store your information outside of your country of residence, wherever we, or our third-party service providers, operate for the purpose of providing the Services to you. Whenever we transfer your information, we take steps to protect it.

International transfers to third parties: Some of the third parties described in this privacy policy, who provide services to us under contract, are based in other countries which may not have privacy and data protection laws equivalent to the country in which you reside. When we share customer information in the European Economic Area or Switzerland, we use EU and Swiss data protection frameworks, standard contractual data protection clauses approved by the European Commission, other appropriate legal mechanisms to save the transfer.


Other important privacy information


Notice to end users

Our products are intended for professional or associative use. When the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the end users and / or the Service sites over which it has control. . If so, please direct your data privacy questions to your administrator, as your use of the Services is subject to the policies of that organization. We are not responsible for the security or privacy practices of an administrator’s organization, which may differ from this policy.

Even if the services are not currently administered to you by an organization, if you are a member of a team administered by an organization, or if you use an email address provided by an organization (such as your work email address) to access services. services, then the administrator of that team or the owner of the domain associated with your organization’s email address (for example your employer) can assert administrative control of your account and use of the Services at a later date. You will be notified if this happens. Please contact your organization or consult your administrator’s organization rules for more information.


Our policy towards children

The Services are not directed to persons under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we learn that a child under the age of 16 has provided us with personal information, we will take steps to delete it. If you learn that a child has provided us with personal information, please contact our services.


Changes to our privacy policy

We may change this privacy policy from time to time. Where applicable, we will post any privacy policy changes on this page and, if the changes are significant, we will provide more prominent notice by adding a notice to our site pages, social media, or by sending you a notification by E-mail. We will also keep earlier versions of this Privacy Policy in an archive for your review. We encourage you to review our privacy policy each time you use the Services to stay informed of our information practices and the ways you can help protect your privacy.


Cookies: The site may ask you to accept cookies for statistical purposes. A cookie (beyond a simple cookie) is information placed on your hard drive by the server of the site you are visiting. It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and save information. Some parts of this site may not be functional without the acceptance of cookies. We use cookies to give you the best experience on our site and to help you find the information you need.


Services provided: All of the company’s activities as well as its information are presented on our site Peignage Dumortier undertakes to provide on its site as accurate information as possible. The information on its site is not exhaustive and the photos of illustrations are non-contractual. They are given subject to modifications having been made since they were put online. Furthermore, all the information indicated on the site is given as an indication and is likely to change or evolve without notice.


Contractual limitation on data: We use cookies to guarantee you the best experience on our site. If you continue to use it, we will consider that you accept the use of cookies. The information on this site is as accurate as possible and the site is updated at different times of the year, but may contain inaccuracies or omissions. If you notice a gap, error or what appears to be a malfunction, please report it by email to, describing the problem as precisely as possible (page with the problem, type of computer and browser used, etc.). All downloaded content is done at the user’s own risk and under his sole responsibility. 


Consequently, the company Peignage Dumortier cannot be held responsible for any damage to the user’s computer or for any loss of data resulting from the download. In addition, the user of the site agrees to access the site using recent, suitable equipment that does not contain viruses.


Disputes: The present conditions of the site are governed by French law and any dispute or litigation that may arise from the interpretation or execution of these will be the exclusive jurisdiction of the courts including depends on the registered office of the company. The reference language, for the settlement of possible disputes, is French.

If you do not agree with this privacy policy, you should stop using the Services.


Discover our GDPR policy and our legal notices.

Contact us

Your information is controlled by Peignage Dumortier. If you have any questions or concerns about the way your information is handled, please direct your request to Peignage Dumortier, as set out below.

Dumortier combing

94 Rue de l’Amiral Courbet, 59200 Tourcoing

Telephone: +33 3 20 76 39 94